Privacy & Policy

Last modified: April 1st, 2020

Aero and AIGUA, as part of Elemental Tecnología de México SA de CV and domiciled at calle Ookkot LT01 MZA130 local 06, 77760 Tulum, and website is responsible for the use and protection of your personal data, and in this regard we inform you what next:

For what purposes will we use your personal data?

We will use the personal data you provide us for the following purposes:

  • Contact you based on your submitted request.
  • Store your data in our database for further communication with you.

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use your following contact information:

  • Azul Blanco

With whom do we share your personal information and for what purposes?

Elemental does not share your information with any entity external to our company.

How can you access, rectify or cancel your personal data, or oppose its use?

You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information if it is out of date, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation), as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of your ARCO rights, you must submit the respective request by sending an email to

To know the procedure and requirements for the exercise of ARCO rights, you can request them by sending an email to

The contact details of the department that is in charge of processing requests for ARCO rights are the following:

  1. Person or area responsible: Azul Blanco.
  2. Address: Ookkot Street, lot 01, block 130, local 06, CP 77760, Tulum, Quintana Roo.

You can revoke your consent for the use of your personal data

You can revoke the consent that, in your case, you have given us for the treatment of your personal data. However, it is important that you keep in mind that not in all cases we will be able to attend to your request or end the use immediately, since it is possible that due to some legal obligation we require to continue treating your personal data. Likewise, you must consider that, for certain purposes, the revocation of your consent will imply that we cannot continue to provide the requested service or the conclusion of your relationship with us.

To revoke your consent, you must submit your request by sending an email to

To know the procedure and requirements for revocation of consent, you must request them by sending an email to

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following email:

Likewise, you can register to the following registries, in case you do not want to obtain publicity from us: Public Registry to Avoid Publicity (for more information, consult the website of the Federal Consumer Protection Agency).

Use of tracking technologies on our website

We inform you that our website may use cookies and web beacons through which it is possible to monitor your behavior as a user, in order to provide you with a better service and experience when using our site. The personal data that we collect through these technologies will be used for the sole purpose of providing correct operation and visualization.

The personal data we obtain from these tracking technologies are as follows:

  • Region in which the user is located.
  • User browser type.
  • Type of user operating system.

How can you know the changes in this privacy notice?

This privacy notice may undergo modifications, changes or updates derived from new legal requirements, our own needs for the products or services we offer, our privacy practices, changes in our business model or for other causes. We promise to keep you informed about changes that may occur to this privacy notice, through our website. You need to check it periodically to ensure you know the most current statement. The entry into force of the modifications will take place from the moment of their publication.